Privacy Policy

Privacy Policy

Introduction

Welcome to https://electrical-system-crash-repair.collision-talk.com (hereinafter referred to as “the Company” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy and data protection at all times. This Privacy Policy outlines the comprehensive approach we take to handle personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Law on Data Privacy (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, encompassing:

  1. Our official website at https://electrical-system-crash-repair.collision-talk.com
  2. All applications and services offered by the Company
  3. Any interactive features or tools within these platforms
  4. Products and services accessed through our website links

Important Note: This policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal information.

Processing Activities

This policy outlines the practices related to data collection and processing when:

  1. You utilize our applications and services as an authorized user.
  2. You visit or interact with our websites linked to this Privacy Policy.
  3. You engage with our communications, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to set up and maintain your user account on our platforms.
  2. Payment Information: Data related to your payment methods used for purchasing our services or products.
  3. Financial Information: Transaction records, billing addresses, and other financial details for processing payments.
  4. Purchase Information: Records of your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when you access our apps.
  6. Location Data: Geolocation information provided by your browser or device settings.
  7. Feedback: Reviews, comments, and responses you share with us about our products or services.
  8. Social Media Information: Data collected through social media integrations, such as profile pictures, user names, and interaction logs.
  9. Product Information: Details you provide about the products you are interested in or have purchased.

We gather this data through various means:

  • User input forms and profiles
  • Automated tracking technologies (e.g., cookies, pixels)
  • Third-party service providers who assist us in data collection

Cookies

We employ cookies to enhance your online experience and for analytical purposes. Cookies are small text files stored on your device when you visit our website or use our apps. They fall into three categories:

  1. Strictly Necessary: These cookies enable core functionality, such as account login and navigation through secure areas of the site.
  2. Preference: They remember user preferences, language settings, and other choices to provide a personalized experience.
  3. Analytics: Used by our analytics tools to track website usage, gather statistical data, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose of its collection or as required by law. Upon no longer needing this data, we securely delete or anonymize it to protect your privacy.

Security Measures

The Company has implemented robust organizational and technical safeguards to secure your personal data. These measures include:

  • Encrypted Communication: All data transmission is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete personal data we possess.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team using the contact details provided below.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform users of significant changes via email.

Contact Information

For all privacy-related inquiries, feedback, or requests:

We appreciate your trust in our commitment to data protection and privacy.